Evergreen Child is committed to protecting your privacy and ensuring that your personal information is handled safely.

When you visit our website, we may collect certain information about your device, including your web browser, IP address and time zone.

When you make (or attempt to make) a purchase, we collect personal information such as your name, billing and shipping address, email address, phone number and payment details (processed securely by third-party payment providers). We may also collect information you voluntarily provide to us, such as when you contact us via email or subscribe to our mailing list.

We use the information we collect to:

• Process and fulfil orders, including payment processing, shipping and order confirmations. 
• Communicate with you about your orders and enquiries.
• Provide you with information and updates relating to Evergreen Child (where you have opted in)
• Improve and optimise our website and offerings
• Comply with legal and regulatory obligations

Sharing Your Personal Information

We may share your personal information with trusted third parties to help us operate our website and fulfil orders. This includes service providers such as:

• Shopify (our ecommerce platform)
• Payment processors  
• Shipping and logistics providers

We only share information necessary for these services and take reasonable steps to ensure your data is handled securely. We may also disclose personal information if required by law or to protect our rights.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure. All payment transactions are processed securely through trusted third-party providers and are not stored on our servers.

Your Rights

If you are an Australian resident, you have the right to access, correct or request deletion of your personal information. If you would like to make a request or have questions about how your data is handled, please contact us using the details below.